Jeep has announced a significant recall affecting over 154,000 plug-in hybrid SUVs in the United States. The models impacted include the 2020–2024 Wrangler 4xe and 2022–2024 Grand Cherokee 4xe. At the heart of the issue is a defect in the high-voltage battery cells—specifically, faulty separators that may lead to overheating and, in some cases, fires. Thirteen fire incidents have already been reported, prompting Jeep to take swift action.
What Jeep Owners Should Do Now
Owners of affected vehicles are advised to stop charging their SUVs immediately and to park them away from buildings and other vehicles. Jeep will notify customers when they can schedule service appointments. The fix involves a software update that can detect battery anomalies, and in some cases, a full battery replacement may be necessary. Jeep’s customer service line (1-800-853-1403) is available for further assistance.
A History of Recalls for Jeep 4xe Models
This is not the first time the Jeep 4xe lineup has faced safety concerns. In late 2024, a similar recall was issued due to battery fire risks. That recall also involved software patches and battery replacements. Additionally, earlier models of the Grand Cherokee 4xe experienced drive power loss, leading to further recalls between 2021 and 2025. These repeated issues underscore the challenges automakers face as they transition to electric platforms.
Jeep’s Commitment to Its Community
Despite these setbacks, Jeep owners remain loyal and passionate. The brand has cultivated a strong community of enthusiasts who value adventure, durability, and innovation. Jeep has responded to these recalls with transparency and urgency, reinforcing its commitment to safety and customer trust. As electric vehicle technology continues to evolve, early challenges like the Jeep 4xe recall are part of the growing process. Jeep 4xe fans understand that perfection takes time, and they remain optimistic about the future of electrified off-roading.
Final Thoughts
The Jeep 4xe recall highlights the complexities of integrating new technology into beloved vehicle platforms. While the issues are serious, Jeep’s proactive approach and the unwavering support of its fanbase suggest a bright future ahead. With continued innovation and refinement, Jeep’s EV journey is just getting started—and loyal drivers are ready to ride it out.
